At our auto center, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement outlines how we collect, use, disclose, and safeguard your information when you interact with us.
- Information Collection: We may collect personal information from you when you schedule a service appointment, request a quote, or communicate with us through our website, email, or phone. This information may include your name, contact details, vehicle information, and any other information you provide to us.
- Use of Information: We use the information collected to provide the services you request, communicate with you about your appointments or inquiries, and improve our services and customer experience. We may also use your information to send you promotional offers or updates about our services, but you can opt out of these communications at any time.
- Information Sharing: We will not share your information with any third party.
- Data Security: We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption, firewalls, and other security technologies to safeguard your data.
- Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected unless a longer retention period is required by law.
- Your Rights: You have the right to access, correct, or delete your personal information held by us. You may also request that we limit the processing of your information or object to certain uses of your information.
- Children’s Privacy: Our services are not directed at children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.
- Updates to Privacy Statement: We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Statement by posting the updated version on our website or contacting you directly.
If you have any questions or concerns about our privacy practices or this Privacy Statement, please contact us using the information provided on our website. Thank you for trusting us with your personal information.
Consent to disclose and share your information
We may need to share your vehicle information as stipulated above to furnish you with an estimate and services that you have requested.
Where we share your vehicle information, we will take all precautions to ensure that the third party will treat your information with the same level of protection as required by us. We will never share your private information, such as contact details with a third party without your consent.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.